{
  "is": "issue",
  "title": "Account stuck in processing",
  "body": "\u003cp\u003e\u003cem\u003eResolved\u003c/em\u003e - All account changes are being processed again as usual. The issue is reolved. \n  \u003cspan class=\"faded\"\u003e(3 Oct - 11:42 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eMonitoring\u003c/em\u003e - The system has caught up with the pending changes of accounts and the backlog has been mostly cleared up. We are still monitoring the progress to make sure the all changes are processed correctly and quickly. \n  \u003cspan class=\"faded\"\u003e(2 Oct - 07:54 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eIdentified\u003c/em\u003e - The issue has been confirmed to be a large backlog of unprocessed changes. The system is catching up, but it will take some time for all changes to be processed. This is expected to take until at least later today. \n  \u003cspan class=\"faded\"\u003e(30 Sep - 10:36 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n\u003chr\u003e\n\u003cp\u003e\u003cem\u003eInvestigating\u003c/em\u003e - There appears to be an ongoing issue with account suspensions, reactivations and deletions no longer being processed. This issue seems to have started on the 28th of September around midnight UTC. \n  \u003cspan class=\"faded\"\u003e(29 Sep - 11:15 UTC)\u003c/span\u003e\n\n\u003c/p\u003e\n",
  "createdAt": "2026-09-29 11:15:00 +0000 UTC",
  "lastMod": "2026-10-04 22:36:28 +0000 UTC",
  "permalink": "https://status.infinityfree.com/issues/2026-09-29-accounts-stuck-in-processing/",
  "severity": "notice",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-10-02 07:54:00",
  "affected": ["Hosting Platform"],
  "filename": "2026-09-29-accounts-stuck-in-processing.md"
}