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Account stuck in processing

29 September 2026 at 11:15 UTC

Hosting Platform

Resolved after 2d 20h 39m 2 October 2026 at 07:54 UTC

Resolved - All account changes are being processed again as usual. The issue is reolved. (3 Oct - 11:42 UTC)


Monitoring - The system has caught up with the pending changes of accounts and the backlog has been mostly cleared up. We are still monitoring the progress to make sure the all changes are processed correctly and quickly. (2 Oct - 07:54 UTC)


Identified - The issue has been confirmed to be a large backlog of unprocessed changes. The system is catching up, but it will take some time for all changes to be processed. This is expected to take until at least later today. (30 Sep - 10:36 UTC)


Investigating - There appears to be an ongoing issue with account suspensions, reactivations and deletions no longer being processed. This issue seems to have started on the 28th of September around midnight UTC. (29 Sep - 11:15 UTC)

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Last updated: 4 October 2026 at 22:36 UTC