DNS resolution issues affecting all websites

Resolved - This incident has been resolved and our nameservers are resolving normally again. (4 Sep - 00:26 UTC)

Monitoring - The issue appears to be resolved and our nameservers are resolving normally again. We are monitoring the situation and will close this incident if everything stays stable. (3 Sep - 21:12 UTC)

Monitoring - DNS resolution is recovering. Visitors near our us-west monitoring location may still see lookup errors. (3 Sep - 19:52 UTC)

Investigating - This issue has reoccurred and we are investigating again. (3 Sep - 19:27 UTC)

Monitoring - The issue appears to be resolved and our nameservers are resolving normally again. We are monitoring the situation and will close this incident if everything stays stable. (3 Sep - 18:58 UTC)

Investigating - This issue has reoccurred and we are investigating again. (3 Sep - 18:53 UTC)

Monitoring - The issue appears to be resolved and our nameservers are resolving normally again. We are monitoring the situation and will close this incident if everything stays stable. (3 Sep - 15:48 UTC)

Monitoring - Our nameservers are resolving again, except for ns5.byet.org from our us-west monitoring location. We are continuing to monitor the situation. (3 Sep - 15:43 UTC)

Identified - The issue has grown: none of our nameservers are responding from our us-west monitoring location. This suggests the nameserver location serving that part of the world is down. Websites may be unreachable for visitors in the affected region. (3 Sep - 14:53 UTC)

Investigating - We are investigating DNS resolution issues with the nameserver ns3.byet.org, which is not responding from our eu-central monitoring location. Most visitors should be unaffected, as websites can still be resolved through our other nameservers. (3 Sep - 14:47 UTC)