https://status.infinityfree.com/affected/hosting-platform/ Incident history github.com/cstate en 2026-09-29T11:15:00+00:00 2026-09-29T11:15:00+00:00 https://status.infinityfree.com/issues/2026-09-29-accounts-stuck-in-processing/ Tue, 29 Sep 2026 11:15:00 +0000 https://status.infinityfree.com/issues/2026-09-29-accounts-stuck-in-processing/ 2026-10-02 07:54:00 <p><em>Resolved</em> - All account changes are being processed again as usual. The issue is reolved. <span class="faded">(3 Oct - 11:42 UTC)</span> </p> <hr> <p><em>Monitoring</em> - The system has caught up with the pending changes of accounts and the backlog has been mostly cleared up. We are still monitoring the progress to make sure the all changes are processed correctly and quickly. <span class="faded">(2 Oct - 07:54 UTC)</span> </p> <hr> <p><em>Identified</em> - The issue has been confirmed to be a large backlog of unprocessed changes. The system is catching up, but it will take some time for all changes to be processed. This is expected to take until at least later today. <span class="faded">(30 Sep - 10:36 UTC)</span> </p> <p><em>Resolved</em> - All account changes are being processed again as usual. The issue is reolved. <span class="faded">(3 Oct - 11:42 UTC)</span> </p> <hr> <p><em>Monitoring</em> - The system has caught up with the pending changes of accounts and the backlog has been mostly cleared up. We are still monitoring the progress to make sure the all changes are processed correctly and quickly. <span class="faded">(2 Oct - 07:54 UTC)</span> </p> <hr> <p><em>Identified</em> - The issue has been confirmed to be a large backlog of unprocessed changes. The system is catching up, but it will take some time for all changes to be processed. This is expected to take until at least later today. <span class="faded">(30 Sep - 10:36 UTC)</span> </p> <hr> <p><em>Investigating</em> - There appears to be an ongoing issue with account suspensions, reactivations and deletions no longer being processed. This issue seems to have started on the 28th of September around midnight UTC. <span class="faded">(29 Sep - 11:15 UTC)</span> </p>